£100m 10-year Repairs, Maintenance, Voids and Planned Works Framework

Published date – Wednesday 2nd February 2022
Deadline date – Tuesday 22nd March 2022

Buyer Overview

Home Group is one of the UK’s largest housing associations. They were founded in 1935 and were created om the north east of England, however, now have properties throughout England and Scotland. Home Group supports over 113k customers, throughout 55k properties.

Home Group supports the most vulnerable people in society, including people with mental and physical health issues. Their main goal is to build homes, independence and aspirations for all of their customers.


Opportunity Overview

Home Group is seeking to appoint up to three suitably experienced and qualified contractors to deliver repairs and maintenance services across London and the South East. The three contracts will cover a total of circa 7,000 properties of mixture tenure types including rented, shared ownership, supported services and leasehold. The work streams required will be as follows:

  • Responsive Repairs- delivery of 24/7, 365 days a year Responsive Repairs service, with an emphasis on reducing the number of visits through adoption of a proactive approach
  • Void works- undertaking works to empty properties to Home Group’s lettable standards
  • Planned Works the planned replacement of components including kitchens, bathrooms, doors, windows, roofs and electrical and heating systems
  • Planned Preventative Maintenance-proactive approach to identifying repairs with a view to reducing the need for customers to report repairs.

The contract will run for an initial term of 5 years with the option to extend for a further period of 3 years and following that a further term of 2 years, giving a total contract term of 10 years.

To cover predominately residential tenanted dwellings owned and/or managed by Home Group Limited.

It is envisaged that TUPE will apply to this contract.

The opportunity is split into the following 3 Lots:

Lot 1- Greater London North

The properties in this area are across the following London Boroughs:

  • Barking and Dagenham
  • Barnet
  • Ealing
  • Enfield
  • Hammersmith & Fulham
  • Haringey
  • Havering
  • Hillingdon
  • Hounslow
  • Islington
  • Newham
  • Waltham Forest

Lot 2- Greater London South

The properties in this area are south of the Thames and across the following London Boroughs:

  • Bromley
  • Croydon
  • Kent
  • Kingston Upon Thames
  • Lambeth
  • Merton
  • Richmond Upon Thames
  • Surrey
  • Sutton
  • Wandsworth

Lot 3 South East Coast

The properties in this area:

  • East Sussex
  • Kent
  • West Sussex

For specialist bidding / bid writing assistance for this opportunity, please contact AM Bid on 0800 043 0495 or email:

Contract Notice available at: Repairs, Maintenance, Voids and Planned Works